Products & Services

Products & Services - FAQs

1. Vita Care solutions
   Our main services include: - Vita Guardian (POS & Inventory Systems) - Customer experience & support tools - Vita Academy (Pharmacist training) - Vita 360
   Read more
2. Vita Guardian (Point-of-Sale)
   Point-of-sale and pharmacy inventory-management systems in one platform. Now you can enhance every aspect of your pharmacy through a single system and application. The Vita Guardian (ERP) app provides payment management, automation of pharmaceutical and medical-supply procurement, and improved inventory control through its pharmacy POS system. Certified and compliant with: Rasd, and the requirements of the Zakat (ZATCA), Tax and Customs Authority. Integrated with: Wasfaty and WhatsApp service
   Read more
3. What is Vita Design?
   Vita Design is a free service offered by Vita Care to all its clients. It aims to assist them in professionally designing and planning the layout of shelves within the pharmacy or store, while also determining the best location for the cashier to ensure smooth movement and enhance the overall customer experience.
   Read more
4. why pharmacy design?
   A professionally designed pharmacy plays a key role in attracting customers by providing an organized and visually comfortable environment. This enhances the shopping experience and encourages customers to stay longer inside the pharmacy. Such design harmony directly contributes to increased sales activity and improved operational efficiency.
   Read more
5. Vita design request
   You can easily apply for the design service by contacting us via phone call or WhatsApp at 0562424842. Our team is ready to assist you and provide the best solutions to design your pharmacy professionally.
   Read more
6. What is Vita 360?
   Vita 360 is a comprehensive service offered by Vita Care for pharmacies, designed to identify and maximize growth opportunities. It includes an on-site visit to assess the pharmacy, a gap analysis report highlighting strengths and weaknesses, and an action plan followed up by an expert team.
   Read more
7. Vita 360 benefits
   The service provides a comprehensive assessment and an actionable improvement plan. The end result is increased profitability, enhanced customer service, and sustainable business growth for both individual and chain pharmacies.
   Read more
8. Vita 360 subscription
   You can contact them via email at info@vitacareonline.com or by filling out a contact form on their website. The form requires you to provide your full name, email, phone number, pharmacy name, and city.
   Read more
9. What is Vita Academy?
   Vita Academy is a training and education service provided by Vita Care, designed specifically for pharmacists and pharmacy teams.
   Read more
10. Vita Academy training goals
    The goal is to enhance pharmacists’ competencies and develop their skills in areas like modern pharmaceutical knowledge, customer service, sales techniques, and inventory management. The service typically includes in-person training courses, practical workshops, and performance follow-up after training.
    Read more
11. What are its key benefits?
    The service results in more knowledgeable pharmacists, better customer service, and stronger commercial performance for the pharmacy.
    Read more
12. ZATCA compliance
    Our POS system is fully compliant with ZATCA requirements and ready for Phase 2 integration.
    Read more
13. Onboarding training
    We provide onboarding sessions and training materials tailored on our POS system to pharmacy staff, including POS use and compliance guidance.
    Read more
14. What is Auto-Replenishment?
    It's a system designed to automatically generate orders for your branch based on your previous sales and stock. The tool helps pharmacists save time and effort, optimizes inventory, and reduces costs.
    Read more
15. Auto-replenishment system
    The system creates a detailed profile for your branch to be used in the ordering process. You can generate orders on a schedule or at any time, and then update the order by considering factors like your budget and pharmacy space, with the ability to edit quantities per item according to your vision.
    Read more
16. Requirements to use A.R
    You must have an active VitaGuardian Point of Sale (POS) system that accurately records all transactions. The POS must also have been operational for a minimum of three months to provide reliable historical sales data. Additionally, your available stock on hand must be up-to-date and accurate.
    Read more